DelegationRefers to transferring responsibility for specific tasks from one person to another. |
DemandThe quantity and amount of a specific economic good or service that a consumer (or group of consumers) is willing to pay a price for. Demand could come from any number of sources (a forecast, customer orders, inter-company orders) and is determined by many factors other than price, such as the price and availability of substitute products or services, the income of the consumer, price change expectation, etc. |
Demand Driven Planning (DDMRP)The latest software system and was developed from MRP, MRP II that generates orders based on actual sales orders, rather than forecasts. DDMRP is a revolutionary planning and controlling method, shifting focus from forecast driven model to a sales driven model. |
Demand ManagementInvolves the identification, reduction, and elimination, where possible, of the causes of customer demand volatility, with the objective of providing a smooth demand signal to increase supply chain visibility, planning accuracy, and reducing total supply chain cost. |
Demand PlanThe forecast, customer orders, and other anticipated demands such as interplant, export, and samples. |
Demand Time FenceThat period of time in the near future inside of which the unsold forecast is ignored in the Master. |
DemotivationLack of interest or enthusiasm. |
DemurrageThe term "demurrage" from Old French demeurage, from demeurer – to linger, tarry – originated in vessel chartering and referred to the period when the charterer remained in possession of the vessel after the period normally allowed to load and unload cargo. |
Denary SystemThe numerical system which has 10 digits as its base. 0, 1, 2, 3, 4, 5, 6, 7, 8 and 9 This system is used by most civilisations possibly because we have 4 fingers and 1 thumb on each hand also giving us a total of 10 digits over both hands. |
Dependant DemandIs the demand for component parts, raw materials, or sub-assemblies. This demand does not occur until there is demand for a parent item, which is typically a product. |
Dependent ClausesIs a group of words that contains a subject and verb but does not express a complete thought. |
Dependent DemandDerived directly from a bill of material structure (BOM) of an independent demand item. So, dependent demand is normally calculated from the quantity of the independent demand item, e.g. an order for 1 000 bicycles would result in a requirement for 1000 saddles. An inventory item may have both types of demand – dependent and independent – at any given time. For example, a part may be not only the component of an assembly, but also sold as a service part – the saddle of a bicycle |
DepreciationThe reduction of the value of an asset over time. |
DepressionA severe recession |
Detention ChargesDemurrage refers to the charge that the merchant pays for the use of the container within the terminal beyond the free time period. Detention refers to the charge that the merchant pays for the use of the container outside of the terminal or depot, beyond the free time period. |
DeteriorationThis is the process of an item, place or event becoming progressively worse. |
DeviationsThe action of departing from an established course or accepted standard. |
Dialog BoxA secondary window that allows users to perform a command, asks users a question,
or provides users with information or progress feedback. |
DictionThe choice of words or phrases or signs in speech or writing or signing; the particular words or phrases or signs chosen to express an idea. |
Digital ArchiveA Digital archive is used for storing documents electronically. It is a long-term storage mechanism using a computer directory or folder that contains copies of files for backup or future reference. Collections of digital data stored in this way as a computer file containing one or more compressed files |
Digital Customer ServiceRefers to a company's combined attempts to engage customers through digital methods. |
DimensionsA measurable extent of a particular kind, such as length, breadth, depth, or height. |
Direct CostingMaterial plus labour involved in producing goods. |
Direct Distribution ChannelSelling directly to consumers via a single channel by means of a single delivery and includes selling via direct mail, a catalogue of products or its own eCommerce site. |
Direct LabourLabour that is directly involved in production of goods. |
DisaggregateTo separate (something) into its component parts. To become separated from an aggregate or mass. |
Disaggregating
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Disaster recoveryProcess of returning a business or system back to its normal state after the occurrence of a disaster. |
DiscloseMake (secret or new information) known. |
Discrete Ordering TechniquesIncludes periodic order quantity,Lot-for-lot, Fixed order quantity, Economic order quantity. |
Discretionary ExpendituresAn expense that is not necessary (wants vs. needs) and can be reduced. |
Dispatch ListA Dispatch List is a document that contains a detailed listing of all the goods that need to be produced based on the priority. It is generally shared with the production team via the internal system or a hard copy. |
DispatchingThe selecting and sequencing of available jobs to be run at individual work centres and assigning of jobs to team members. Sending something somewhere for a particular purpose. |
Disposable IncomeDisposable income is the amount of money that a household will have available to spend on items other than typical living expenses such as rent, lease payments, credit accounts etc. |
DisposalDisposal is the act of dumping, scrapping or getting rid of something that is no longer of value to the user. |
DistributionThe movement and storage of goods and services being taken from the source supplier through a distribution channel, right up to the final customer (consumer). |
Distribution CentreA distribution centre is a storage facility where goods are temporarily stored before being distributed to retail outlets. A DC can be used for value-adding processes, cross-docking, sorting and assembly. |
Distribution ChannelA chain of businesses or intermediaries through which goods or service passes until it reaches the end consumer. |
Distribution Channel StrategyA distribution channel strategy is a plan for reaching customers with products and services. |
Distribution NetworkA distribution network is the entire chain of distribution intermediaries, from the supplier to the consumer. |
Distribution Requirements Planning (DRP)A technique that employs the logic of MRP to replenish inventories at remote locations such as distribution centers, consignment inventories, customer warehouses, and so forth. The planned orders created by DRP become input to the Master Schedule. |
DistributorOne who buys products from a supplier, warehouses them, and then sells them to retailers or to end-use customers. |
DiversityDiversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status. |
DividendsA sum of money paid regularly (typically annually) by a company to its shareholders out of its profits |
Dock BumperA recoiling or resilient device that is attached to a dock in order to absorb the impact of a hit by a truck or any other transportation device. |
Dock LevellersA dock leveller is used to bridge the difference in height and distance between the warehouse floor and vehicle in the most efficient way. |
Dock LiftIs used to dry dock and launch ships. It consists of a structural platform that is lifted and lowered exactly vertically, synchronously by a number of hoist. |
Domain ExpertA person with special knowledge or skill in a particular area of endeavour (work, effort or job) for example: an accountant is an expert in the domain of Management or Financial Accountancy. Domain experts might be software engineers, helpdesk support operatives, accounts managers, scientific researchers or stock controllers etc. |
Down Stream Supply ChainLooks at the demand side of the supply chain toward the final assembly unit, retailer, and consumer. It is a part of a supply chain system or process or relationship between a company and its final user or customer. |
Downstream SuppliersIn every external supply chain, its source starts with the supplier of the primary ‘natural’ product and, from there, the product flows downstream to the next conversion level (their immediate customer), until it reaches the final consumer in its finished state. As a product moves down this series of internal processes, it is moving “downstream” towards the distribution warehouse. Any product that moves backward, e.g. Production returning material to the Raw Material store, is travelling “upstream”. |
DraftsVersions of a text before a final acceptable text is completed. |
DroneA drone, in technological terms, is an unmanned aircraft. Drones are more formally known as unmanned aerial vehicles (UAVs) or unmanned aircraft systems (UASes). Essentially, a drone is a flying robot that can be remotely controlled or fly autonomously through software-controlled flight plans in their embedded systems, working in conjunction with onboard sensors and GPS. |
Drum Buffer RopeDesigned to regulate the flow of Work In Process (WIP) through a production line at or near the full capacity of the most restricted resource in the manufacturing chain. To achieve this optimum flow, the entry of work orders into production is synchronised with the current production rate of the slowest part of the process |
Due DiligenceA process of gathering, analysing and evaluating supplier’s background information |
DunnageDunnage is material employed to protect a given cargo from damages that may occur during transportation. It is normally cheap or waste material that is employed to secure items being shipped. |
Dyadic RelationshipDyadic relationship is a collaboration and information sharing type of relationship between the agents of supply chain. |
E-businessRefers to all aspects of operating an online business, ecommerce refers specifically to the transaction of goods and services. |
E-commerceAlso known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. |
EIAsEnvironmental Impact Assessments |
EPOSElectronic Point Of Sale – A system at the retailer’s point of sale to capture details about the individual transactions made by customers, with the ability to extract this data to understand buying patterns, demand activity and customer behaviours |
EUEuropean Union. A union of countries based on the continent of Europe where agreements are made related to common currency, trade relations, border controls etc. |
Early Supplier Involvement (ESI)The concept of Early Supplier Involvement (ESI) is that organisations involve suppliers at an early stage in the product or service development/innovation process. Ideally the suppliers are involved as early as the conceptual de-sign stage although this could be a challenge. |
Eco-innovationIs an innovation resulting in significant progress towards sustainable development |
Economic DevelopmentEconomic development is a broader term, and is often defined based on what a country is trying to accomplish, and not by what is has achieved. A country’s economic development is generally the focus of local governments to improve standard of living through the creation of jobs, the support of innovation and new ideas, creation of higher wealth for all and striving towards overall better quality of life. Objectives include new schools, public safety enhancement, incentivizing new businesses to open locations in a community, infrastructure programs (roads and facilities) and small business development programs to promote job creation. |
Economic GrowthA period of sustained
economic expansion. |
Economic OperationsAs inventory is cash sitting on shelves, the warehouse must be operated in a sound economic manner. It must aim at minimizing all delays during the processing of receipts and issues. |
Economic Order Quantity (EOQ)A type of fixed order quantity model that determines the amount of an item to be purchased or manufactured at one time. The intent is to minimise the combined cost of ordering and carrying costs. |
Economic PrinciplesIs the study of consumer choices and the behaviours that effect those choices. |
Economic SustainabilityThe ability of an economy to support a defined
level of economic production indefinitely. |
Economic systemThe way in which a society or country organizes
and distributes goods and resources. |
Economies of ScaleThese are the cost advantages that a business can exploit by expanding their scale of production. The effect of economies of scale is to reduce the average (unit) costs of production and purchasing. |
Economy of ScalesSavings in costs are gained through increased levels of production or purchasing, leading to lower sales pricing, to increased volumes in sales, to higher profits. |
EditingThe process of correcting grammatical, usage, punctuation/non manual features, and spelling errors to ensure that the writing/signing is clear and correct. The editing process also includes checking writing/signing for coherence of ideas and cohesion of structure. |
Education and Training Quality Assurance Body (ETQA)An accrediting body in South Africa |
Effective PriceThe amount the company receives after accounting
for discounts, promotions, and other incentives. |
EfficiencyThe ability to complete or accomplish an activity or task with the least amount of waste, waste being resources, time, effort or cost. |
Efficient Consumer Response (ECR)An approach in which the retailer, distributor, and supplier trading partners work closely together to eliminate excess costs from the supply chain, with the goal of enhancing the efficiency of product introductions, merchandising, promotions, and replenishment. |
Eight WastesIn any business, one of the heaviest drains on profitability is waste, the core principle in lean methodology is the removal of waste within an operation. The 8 wastes of lean manufacturing include: Defects, Excess Processing, Overproduction, Waiting, Inventory, Transportation, Motion, and Non-Utilized Talent. |
Electronic Data Interchange (EDI)The transfer of information and data electronically between systems, usually different organisations, such as retailer and supplier or logistics provider. |
Empirical ProbabilityRefers to the probability of an event occurring when an experiment is conducted. |
EmpoweredTo give someone authority or power to do something. |
End to End Process (E2E)Process that moves through different functional areas of the business. |
End-to-end ProcessEnd – to - end models are designed to show a cross-functional view of business process flows. |
End-userThe person, team or function within the business who uses the item being purchased. |
Engineer to Order (ETO)Manufacturing process where product is built as per customer specification due to requiring unique engineering, design, customisation etc. |
Enterprise Resource Planning Systems (ERP)A series of processes, which a company (often a manufacturer) uses to manage, plan and integrate the important functions and resources within the business or enterprise. An ERP management information system is the software application package used to record, manage and plan these functions within the business, such as planning, purchasing, manufacturing, inventory, sales, marketing, finance and human resources. |
EntrepreneurAn individual who creates a new business, bearing most of the risks and enjoying most of the rewards. |
Environmental SustainabilityThe ability of the environment to support a
defined level of environmental quality, and natural resource extraction
rates, indefinitely. |
EquilibriumWhere the demand for a product meets the supply for a product. |
EquityThe amount the business owes to the owners
and/or shareholders. |
Equity capitalMoney from a person or institution who takes a
share of the company in return for capital. |
ErgonomicsThe study and practice of ensuring that equipment, devices and tools used in the workplace provide the most comfort to the human body whilst performing the task. |
EstimationThe calculated approximation of a result which is usable even if input data may be incomplete or uncertain. |
Ethical BehaviourEthical behaviour in governance is defined as the way in which an organization’s stakeholders try to manage collective action from the perspective, and in the interest, of the majority, thereby avoiding damaging behaviours, and through a better control of the power and responsibilities of the organization’s managers. |
Ethical GovernanceA system of shared and transparent governance which seeks to establish the general frameworks and guidelines for managers of large organizations by enforcing the values of transparency, responsibility and professionalism. |
EthicsRefers to the discipline that examines one’s moral standards or the moral standards of a society to evaluate their reasonableness and their implications for one’s life. |
EthnocentrismEthnocentrism is
the tendency to believe that one's ethnic or cultural group is centrally
important, and that all other groups are measured in relation to one's own. The
ethnocentric individual will judge other groups relative to his or her own
particular ethnic group or culture, especially with concern to language,
behaviour, customs, and religion |
EtymologyThe origin and history of the form and meaning of a word/sign. |
Euro-CASEThe European Council of Applied Sciences, Technologies and Engineering (Euro-CASE) is a European non-profit organization, which groups 19 to 20 European national academies of engineering, applied sciences and technology. The organization provides a European forum for exchange and consultation between European institutions, industry, research, and national governments. The mission of the organization is to pursue, encourage and maintain excellence in the fields of engineering, applied sciences and technology, and promote their science, art and practice. |
EvaluationA process by which the effects and effectiveness of teaching can be determined. |